Home / Terms and Conditions
Terms and Conditions
Effective date: 25 August 2026. Last updated: 25 August 2026. These terms govern your use of the Rbcpay website and escrow services.
Using the service
1. Acceptance of these Terms
By accessing or using the Rbcpay website or services you agree to be bound by these Terms and Conditions.
2. Definitions
Terms such as buyer, seller, broker, escrow account, transaction and inspection period carry the meanings given to them in these Terms.
3. Eligibility and use
You must be legally able to enter into a binding contract and use the service only for lawful transactions.
4. Accounts, identity, KYC and AML
Accounts require registration and identity verification, and transactions are subject to know your customer and anti money laundering checks.
How transactions work
5. The escrow account and process
Funds are held in an escrow account until the agreed conditions of the transaction are met by both sides.
6. Deposits, withdrawals, fees and timing
Deposits, withdrawals, payments, applicable fees and transaction timing are set out at the point the transaction is created.
7. Milestone and brokered transactions
Transactions may be split into milestones, and brokers may be party to a transaction where all sides have agreed.
8. Responsibilities and prohibited activities
You must not use the service for fraud, money laundering, sanctioned dealings, stolen or counterfeit goods, misrepresentation, or use of another person’s account.
Disputes and liability
9. Disputes, holds, cancellations and refunds
Transactions may be held, cancelled or refunded in line with the dispute process described in these Terms.
Rbcpay may rely on third party financial institutions and service providers to process payments, and their own terms and timing may apply to those payments.
10. Third parties and financial institutions
Payments may be processed through third party financial institutions and service providers.
Legal terms
11. Fraud prevention, suspension and termination
Accounts may be suspended or terminated where fraud prevention checks or these Terms require it.
12. Disclaimers and limitation of liability
The service is provided as described in these Terms, and liability is limited to the extent permitted by law.
15. Governing law and dispute resolution
These Terms are governed by the laws applying at the registered address of Rbcpay.com, Inc.
17. Contact information
Rbcpay.com, Inc., a company of NPI Inc., 1 King Street West, 48th Floor, Suite 4809-01, Toronto, Ontario M5H 1A1, Canada.
Read the Privacy Policy
Read Fraud Prevention